Shipping policy
Shipping Policy
Last updated: August 6, 2026
Order Processing All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has shipped.
Please note that workshop and class registrations are experiences and are not shipped.
Domestic Shipping (United States) We ship via USPS, UPS, and FedEx. Shipping rates are calculated at checkout based on your order and location. Orders typically arrive within 2 to 3 business days after shipment.
International Shipping (UK & Europe) We ship to the United Kingdom and Europe. International shipping rates are calculated at checkout. Orders typically arrive within 2 to 3 business days after shipment, though international transit times may vary depending on your location and local postal services.
Customs, Duties & Taxes International orders may be subject to customs fees, import duties, and taxes upon arrival in your country. These charges are the responsibility of the customer and are not included in the order total or shipping cost at checkout. Please check with your local customs office for more information before placing your order.
Shipment Confirmation & Tracking Once your order has shipped, you will receive a shipment confirmation email with a tracking number. Tracking information may take up to 24 hours to update.
Damaged or Lost Orders If your order arrives damaged or is lost in transit, please contact us at contact@golasweetgrass.com within 7 days of the expected delivery date so we can work with the carrier to resolve the issue.
Contact For any shipping questions, please reach out to us at contact@golasweetgrass.com.